Reality Factory

Does anyone, and I mean anyone, know how to make cutscenes? do I need another software? if so, what do you suggest? If I can do it with RF, how? please help me. (also, when I finish my game, does anyone know how I can get it to ESRB for a rating, it would make my game seem more official.)

If you want real time cutscenes you can use the scripting language that RF uses to make an in-game movie.
If you want to make prerendered movies you need a separate program.

About the ESRB, your publisher is responsible for that.